Privacy Policy

Overview

At Prime Consulting Ltd. (operating as “Prime Group”), your privacy is a cornerstone of our hospitality commitment. This policy outlines how we handle your information with the same care we apply to our culinary experiences.

1. Data Collection

We collect information to provide better services to all our users. We collect information in the following ways:

• Information you give us: Through our contact forms, event inquiries, and career applications.
• Information we get from your use of our services: Including device information, location information, and cookies.

2. How We Use Information

We use the information we collect from all our services to provide, maintain, protect and improve them, to develop new ones, and to protect Prime Group and our users.

• To facilitate reservations and private chef bookings.
• To communicate about our hospitality portfolio and island-wide events.
• To ensure operational consistency across our 06 visionary brands.

3. Information Security

We work hard to protect Prime Group and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold.

4. Compliance & Cooperation

We regularly review our compliance with our Privacy Policy. We also adhere to several self-regulatory frameworks, including data protection standards applicable in the Cayman Islands.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to operate reliably, remember your preferences, and understand how visitors use our pages so we can improve them. You can control or disable cookies through your browser settings at any time, though some parts of the site may not function as intended without them. We may also use analytics tools, such as Google Analytics, to gather aggregated, non-identifying information about site traffic and engagement.

6. Third-Party Services

From time to time we rely on trusted third-party providers to deliver our services — for example, email delivery, reservation handling, and website analytics. These partners only receive the information necessary to perform their function and are required to safeguard it. We do not sell your personal information to third parties.

7. Data Retention

We keep your personal information only for as long as it is needed to fulfil the purposes described in this policy, to maintain our client relationships, and to comply with our legal and accounting obligations. When information is no longer required, we securely delete or anonymise it.

8. Your Privacy Rights

You have the right to request access to the personal information we hold about you, to ask that it be corrected or updated, and to request its deletion where we are not required to retain it. To exercise any of these rights, please contact our team using the details below and we will respond promptly.

Contact Information

If you have any questions regarding this policy, please contact our legal team at:

Prime Group – Legal Department
Caribbean Plaza, 868 West Bay Rd
Grand Cayman, KY1-1009
Email: reservations@primegroup.ky